Privacy Policy

How We Use Your Information and Why

​

1.1. To Fulfill Our Agreement with You

Pracht.nl uses your information when you enter into a contract with us (for example, to purchase goods or jewelry), so that we can:

• Process your order

• Accept your payment and provide you with customer support.

​

1.2. For Our Legitimate Business Interests

• Conduct market research and analysis to improve and tailor our products and services.

• For our marketing purposes, unless your consent is required for such marketing (see section 3 below).

• To send you customer service emails, including order confirmations and reminders about potential offers.

• To prevent or detect unlawful behavior, to protect or enforce our legal rights, or as otherwise permitted by law. For example, ensuring that ordered jewelry reaches genuine customers. As such, we may use your information to prevent the misrepresentation of jewelry, abuse of our intellectual property (e.g., our brands), fraud, or other crimes.

• To ensure the security of our operations.

• To create a profile for you to help us tailor our services to your preferences. For example, if you purchase jewelry and have agreed to receive marketing, we will inform you about other jewelry that complements your experience and that we believe you may be interested in.

 

Cookies

To manage your cookie settings, you can use our cookie consent tool. See our Cookie Policy for more information.

 

1.3. Where You Have Given Your Consent

• To contact you with information or offers regarding our future jewelry collections, products, or services – this can be via email, push and web notifications, SMS, or social media platforms. You can change your marketing preferences at any time, see the "Your Choices and Rights" section below.

• To deliver personalized advertising and marketing communications on our website (see our Cookie Policy for more information).

 

With Whom Do We Share Your Information and Why?

• Within Pracht, we use companies that provide services for us such as marketing, profiling, repairs, reporting, and technical support.

• Our external service providers, such as cloud computing providers, which maintain the IT infrastructure of our products and systems.

• Third parties that deliver goods and services purchased by you, so that they can process and fulfill your orders.

• Government agencies or other authorized bodies where this is legally permitted or required.

 

Your Choices and Rights

If you have given us consent, you can withdraw it as follows:

• To stop receiving marketing from us, you can change your account preferences, follow the unsubscribe instructions in any of the emails we send, or contact us, and we will do it for you.

• Consult our Cookie Policy to disable the use of cookies and tracking tools.

 

Your Rights

You also have rights regarding how your personal information is used, including:

• The right to object to the processing of your data by us.

• The right to request that your data be deleted or not further used.

• The right to request a copy of the information we have about you.

• The right to amend, modify, or update the information you have provided.

To exercise any of the above rights, you must contact Pracht.nl. Please note that we will carefully review any request we receive and aim to respond as quickly as possible. However, sometimes it may take longer than a day.

 

Maintaining Your Information

We have implemented security measures to protect your data. The security measures we use depend on the type of information we collect and/or have received permission for.

We will not retain your information longer than necessary to provide the services you have requested, for the purposes described in this policy, and for legal purposes where we are required to keep the information. We will securely delete your information when it is no longer needed for these purposes, in accordance with our company policy.